Started the day by working on several co-op issues before attending our annual "back to school" staff meeting. During the meeting, I had several calls from a district regarding distance learning issues. After I presented my part regarding network ethics, changing passwords, etc, I worked with our DL Coordinator and their tech to try and solve the problems.
After an hour or so, I decided I would head down to Bradley to help them. I had already told Prescott I would come there to help with THEIR distance learning issues. I called Prescott to let them know I would be late. About the time I got to my car, Bradley called to tell me they got it working. I headed to Prescott. On the way, Bradley called and things were not working, but we thought we could solve them over the phone. We were half right. I told them I would be there Monday.
In Prescott, the tech and I had to do some network restructuring to get their new DL system online, but it went smoother than expected! That opened up time to look at several other issues they were having. We knocked a few of those out, and the tech gave me permission to install Triptico on my wife's computer! Awesome!
This site serves as public record of my activities as Technology Coordinator for Southwest Arkansas Education Co-op. This site will be used in conjunction with travel forms, calendars, minutes and other pertinent data, when used together, to build a robust view of the services I perform which help my main office, participating school districts, statewide initiatives, and the furthering of K12 education in Arkansas.
Showing posts with label software. Show all posts
Showing posts with label software. Show all posts
Monday, August 15, 2011
Thursday, November 18, 2010
Thursday
Busy day so far today. It is roughly 10:00 am, and I've had two conference calls and a CIV test. I met with the Early Childhood Coordinator regarding the installation of cameras and Skype for her teachers. The plan is to use Skype for parent meetings in order to avoid the driving from our main office to the school sites when face-to-face is not necessarily imperative. It looks VERY promising! I also made the appropriate modifications to the bosses' bookcases in order to hook up their LCD TVs. Once the TVs were hooked up, I fielded a call from Blevins regarding a non-deleting icon. That was an interesting adventure.
Evidently, the user dragged a message from Groupwise onto the desktop, thinking it wuold save a copy of the message. Instead, it created a .GWI file that would do nothing. When the user tried to delete it, it wuld not delete and instead get caught in an infinite "deleting" loop.
After a bit of research, and trial and error, I came across a post about a program I had forgotten about: Unlocker. Unlocker is a great tool that will show you what process(es) are holding the selected file(s) and then give you options to rename, remove, etc. You can find it here: http://ccollomb.free.fr/unlocker/
Once Unlocker was installed, we selected "Delete" from the drop-down and then played it safe with the least intrusive option (I cannot recall the exact wording). Ultimately, though, they got the same inifinte loop until they clicked the "Kill Process" button. As soon as they did, the icon disappeared and the process stopped! Excellent!
I had used unlocker before, though I cannot remember what the circumstance was. Now, I've used it twice with great success!
Let's see what the rest of the day holds.
Talked with the local cable company regarding pricing and installation. They will send a letter of proposal and we can decide from there whether or not we want the service.
I am also looking into using a dish-based service.
Received a call from Prescott's early childhood program - her main computer died. It seems all of these out-of-warranty Dells that the ECH programs have are dying lately. Not good! I'll be heading there Friday to swap out computers.
Fielded calls from Blevins regarding USB issues on several computers and regarding sites blocked by the state content filtering system.
Took care of general office duties as usual.
Near the end of the day, I decided to try and set up the security camera system for email notifications (that is, notify me when an 'event' happens). Still working on that one.
Evidently, the user dragged a message from Groupwise onto the desktop, thinking it wuold save a copy of the message. Instead, it created a .GWI file that would do nothing. When the user tried to delete it, it wuld not delete and instead get caught in an infinite "deleting" loop.
After a bit of research, and trial and error, I came across a post about a program I had forgotten about: Unlocker. Unlocker is a great tool that will show you what process(es) are holding the selected file(s) and then give you options to rename, remove, etc. You can find it here: http://ccollomb.free.fr/unlocker/
Once Unlocker was installed, we selected "Delete" from the drop-down and then played it safe with the least intrusive option (I cannot recall the exact wording). Ultimately, though, they got the same inifinte loop until they clicked the "Kill Process" button. As soon as they did, the icon disappeared and the process stopped! Excellent!
I had used unlocker before, though I cannot remember what the circumstance was. Now, I've used it twice with great success!
Let's see what the rest of the day holds.
Talked with the local cable company regarding pricing and installation. They will send a letter of proposal and we can decide from there whether or not we want the service.
I am also looking into using a dish-based service.
Received a call from Prescott's early childhood program - her main computer died. It seems all of these out-of-warranty Dells that the ECH programs have are dying lately. Not good! I'll be heading there Friday to swap out computers.
Fielded calls from Blevins regarding USB issues on several computers and regarding sites blocked by the state content filtering system.
Took care of general office duties as usual.
Near the end of the day, I decided to try and set up the security camera system for email notifications (that is, notify me when an 'event' happens). Still working on that one.
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