Monday, March 28, 2011

Mondays...

Today is the first Monday after Spring Break.  And, it has been a Monday.  It started off with a call from one of my districts asking if I had a spare server he could use. I told him that I did not have one, but then realized I did have one I could take offline for his use.  He appreciated the offer, but decided to use a desktop he had sitting there as a temporary solution so I would not have to take mine offline. 

I got a call from another district asking for help with Teachscape.  Turns out that he could no longer log in to do classroom walkthroughs.  I gave him the support number to call since it seemed to be related specifically to Teachscape.  Normally, I offer to help in these situations, but he had already done the troubleshooting was looking for the next level.  In this case, it was the designer.

Then, we lost Internet connectivity at the office.  This has happened before, so I had pretty good idea it was the firewall acting up.  What I did not expect was the firewall to LOCK up.  That was followed almost immediately by two other servers locking everyone out.  I rebooted the firewall a couple times after unsuccessful attempts to correct the issue.  I then rebooted the other errant servers.  After everyone came back online, things seemed to be happy again.  Users could get out to the 'net and they could get online to their mail, documents, etc locally.

Parts have been ordered and will hopefully be here asap.  In the meantime, it has become apparent that new servers may be in order, considering these are now 5+ years old and have been heavily used since day one.  As it so happens, another co-op is looking at new servers, too.  We are sharing info and exchanging ideas about the direction(s) to take.

I worked with another district, helping them budget for a new server and the software to go with it.  Seems to be a lot of that going around lately.

I received a call from USAC (E-rate) this morning as well.  they need verification of student counts from one of my districts.  Luckily, I had already been planning to visit that district this week and will be able to pick up the documentation when I head down there.

It's funny how things come about: Sunday in church, the discussion/topic centered on crisis situations and what did or did not constitute a crisis.  This morning came close to meeting the definitions learned yesterday.  Nothing like becoming the object lesson for a Sunday sermon.

Sunday, March 27, 2011

Before Spring Break

This is Sunday, the last day of Spring Break for most of the folks in education in Arkansas.

Just before the break, I spent the week working solidly on E-Rate and on the grant proposal being used to attempt job security.

The E-Rate process is insane. Period. And, for those of us filing for plain telephone service, long distance and cell phones only, it is a matter of mindless repetition.  I will say, though, that the process has gotten better to some degree.  The ability to copy the list of entities from a previously submitted application makes filling in part of the form as simple as a few clicks and a couple required numbers.  My complaint is that applicants who are only filing for the same old thing as they have for the last ten years should be given a pass.  That is, we should be allowed to check a box marked "See 471 Number..." and fill in the form we used the previous year.

At least I got smarted this year.  We have ONE local telephone carrier in my area.  So, this year, we signed a 4-year agreement.  Now, all I have to do in the future is say, "Hey, we have a multi-year contract. Thanks."  I did the same with Long distance (only it's a two-year agreement).

As for the grant proposal, I worked it and reworked it until I felt good about it.  Basically, the process includes a place for what I've done in the past year and a place to explain what I plan to do next year should I be funded.  There is more to it than that, but for the purposes of posting here, that's enough to get the idea across.  The biggest problem I had was coherently explaining everything I do without making it look like a laundry list.  In truth, a laundry list would be easy to whip out.  I enjoyed the process of narrowing focus and creating (for lack of a better word) categories of tasks.

We were told that we would know something near the beginning of April, with solid confirmation coming closer to the turn of the fiscal year.  My fingers are crossed, though if I end up not funded, it only means that I did not convey everything I do well enough.  I wish we could defend our proposals in person along with the written submission.  I think that would prove very compelling.  As it is, we can only hope that our words (each state tech had to submit a proposal) portray the necessity of our positions.

Thursday, March 10, 2011

Moodle: Day One


The state techs attended a Moodle training on Wednesday, part one of a two-day event.  Wednesday was all about the teacher/student side of the online learning management system.  Each participant walked through a series of examples, demonstrating the various types of forums, quizzes, resources, etc that can be used in the Moodle environment.

The biggest advantage to Moodle over other LMS set-ups: Moodle is free and open source.  There is also quite a large community of developers and installations. 

The biggest "issue" with Moodle (in my opinion): the interface.  The way units (or whatever you choose to call them) are laid out, everything is in blocks on the screen, giving the user a distinctly utilitarian feel for things.  Even with a custom skin/theme (we were shown some custom examples), the basic layout is the same.  Then again, maybe I am just growing weary of the "two-column" and "three-column" layout we seem to find everywhere online these days (just take a look at your Facebook layout, or heck even this blog's layout).  With Moodle, though, at least you can hide certain blocks until the appropriate time.  This allows for limiting the number of class units displayed, keeping things a little tidier.

I see Moodle as a way to complement the other online professional development offerings the state of Arkansas has: ArkansasIDEAS, iTunesU, and the new Digital Sandbox.  Though, the Sandbox is not really for PD, it is for teachers and students to conduct online collaboration in a closed environment.  ArkansasIDEAS currently structures its PD in a self-directed, self-paced manner.  A Moodle implementation would allow for facilitated (and/or blended) online professional development.  It would not surprise me if ArkansasIDEAS moved to a facilitated (again, and/or blended) course offering.

How would that work in our state?  Well, teachers are required to have so many hours of "seat time" (as it is called).  With a blended environment, teachers could take a 6-week course (1 hour per week) and get 6 hours of seat time credit.  It wouldnt even have to be that stretched out.  Let's say the course was designed for 6 days, one hour each day.  Still, the teacher received 6-hours of seat time.

Eventually, I see a hybrid model for PD where earned credits are tied to the course and material and not tied to how long someone sits in a chair.  Well, that's my hope, anyway.

Thursday's Moodle training takes us to the administration side of a Moodle environment.

Tuesday, March 8, 2011

What's going on: Monday and Tuesday Edition

Trying to document everything I do really is a challenge.  I have got to get better at this.

Monday:

Got the agreements/contracts for AT&T faxed for E-rate yesterday.

Took several calls from schools, but cannot remember specifically what the content invloved.

Sent emails to area schools regarding several matters: Letters of Impact/Support for the co-op Technology Coordinator position, 2011 Technology Needs/Use survey for professional development, general technical assistance.

Talked with Max Kolstad who is back with ADE!  Scheduled a CIV for March regarding the TAC/HAC program.

Sent requests to vendors for quotes on a couple desktop computers for our early childhood program.

Worked on E-rate numbers - child counts, etc, gearing up for 471 submittal.

Worked on the HIPPY computer that had become infected with spyware/adware

Helped several co-workers with iPad questions, cell phone questions, etc.

Researched several topics (Parental Involvement, School Board training) on the ArkansasIDEAS portal in order to help folks find the staff development resources they needed.

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Tuesday

More work on E-rate information.

Helped multiple school techs (in my area and outside my area) through the statewide system administrators listserv throughout the day.

Worked on the firewall to add/modify blocked sites

Performed a few administrative functions on the co-op's Sharepoint server.

Other regular duties as well, among things that have slipped my mind.
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These lists are in no way near anything remotely close to "complete."  Instead, these are the things I can specifically pull out of my memory from the non-stop "blowin' and goin'" I do every day. 

Wednesday and Thursday, the state techs are in Moodle training.