Monday, May 21, 2012

May 21-25, 2012

Monday - Taught Intro Excel to various staff members.  That was an all day training.
Tuesday - Meeting state techs for workday on grant evals.
Wed-Fri - Office

Thursday, I am to meet with Verizon at the co-op.

Thursday, May 17, 2012

Thursday Quick Note

Had the area tech meeting today. I will post notes later.

I just worked on a Samsung ML-331x Series printer.  The printer would print a single page document but not multiple page documents.  I looked through the settings and made the following changes:  Sleep Mode changed to 120 minutes.  Wake-on changed from Button to Printer.

I have no idea why this change fixed it, but it did.  During the process, however, I added a new ML-331x attached to the IP of the printer.  I write this because I want to be sure I remember should this come up again.

Tuesday, May 15, 2012

May 14-18 2012

Monday office - Crazy Monday. 
Had to replace power supply in staff computer.
Had to work on dying server.
Had to work on issues with new firewall.
Helped several districts with tech plan/acceptable use policy.
Got word that SWAEC tech plan is approved.
SWAEC is now on Facebook: http://www.facebook.com/swaec/
Copied all users' documents to new server.
Put out request for computers to upgrade 1/3 staff computers.
Phone call with AIR in Chicago re: Intel program
Met with city to determine location of in-ground conduits
Met with rep from Datamax re: area tech meeting

Tuesday -
Set permissions to new home folders.
Helped employees log off/log on for new home folder location.
Worked on Firewall.
Posted new guidelines to target testing site.
Worked on co-op web page.
Shut down shared folders on old server for users who were moved.
Webex call with Fortinet regarding our firewall.
Worked with school to determine needs for ipad/macbook/projector/appletv integration

Wednesday - Will be in office

Thursday - Area tech meeting

Friday - Office

Wednesday, May 9, 2012

Troubleshooting Networks at Blevins

I drove straight to Blevins this morning.  They were having connectivity issues following the storms the other day.  Turns out, they had a pair of media converters knocked out.  Swapped the devices, and the network came back up, humming along.

Had a separate issue in a classroom. Teacher could not connect.  After some sneakernet, we discovered a wire had come loose from the switch.

In yet another classroom, teacher could not connect.  Turned out to be a bad end that plugs into a cat5 coupler.  Replaced the end and user was back up and running.

Set up an Airport Extreme.  After much troubleshooting, it turned out the switch in that room had TWO bad ports - and we just happened to have picked those two while installing/troubleshooting. Figures.

At the office, I worked on creating a new workshop survey. This year, surveys will be online, accessible via desktop, laptop, and mobile devices.  We will have QR codes posted for folks to scan and take the survey.  We will also provide paper copies of the survey should some folks decide not to do it online.

Helped Phoebe with playing AudioNote files on her computer, then I recorded a podcast for the SWAEC@Technology series.  That can be found: http://davidinark.podomatic.com/

Met with the Supt of Blevins to give a summary of what happened there. Also talked with Supt of Fouke regarding new position they are looking to fill.  he had asked me to help review applicants, etc.

Monday, May 7, 2012

May 7-11, 2012

Monday - Nevada Schools
Tuesday - Friday - Office

On Monday, started the day by taking a portable CIV unit to Nevada Schools.  They have a CIV unit, but after the statewide network change, the system is no longer able to make/receive calls on the network.  I hooked up the co-op's portable unit and it worked fine.

Trish, the DL Coordinator for the co-op, will contact SKC regarding the issue since there is a service contract.

Later this week, I've got a webinar with Apple about course development through iBooks, etc.  I believe that is a statewide endeavor.

Wednesday, May 2, 2012

AIR/Intel

Tuesday:
Arrived at the training facility's hotel. Spent the day getting setup/settled in. Then, AIR/Intel provided a "meet-n-greet" supper where we shared about ourselves and how we see the implementation of Intel training in our areas.

Wednesday:
We will be covering a lot of topics today:

Intel Elements Overview and Investigation
Art of Facilitation
Focus Groups