Documenting My Work Life

Wednesday, August 10, 2011

8/10/11

Went to the office in order to help get a couple workshops up and going. After that, headed to Fouke.

At Fouke, I helped correct a few issues with the server - dns, dhcp, looked into some sophos issues. Then went to the business lab to determine why some machines were not joining her domain. After troubleshooting dns, tcpip, forwarding, lookups etc, I finally found the culprit - incorrect subnet mask on her server. The district had recently switched subnets and this server still had the old mask. Once that was fixed, the machines joined in with no problems! Awesome.

After that, helped troubleshoot some issues with a new Xirrus installation. Well, tried to help anyway. After poking around inside the configuration program for several arrays, we managed to get everything to look correctly as far as configs, but still have issues in one building with at least two (if not three) arrays. We even pushed the radios to 5ghz-only mode and that did not work. I called our local sales guy who said he would call the Xirrus reps and get someone to fix it. The tech had already spent more than 10 hours of phone time and webex time trying to solve the issue (among other issues).

During my time at Fouke, I also took several phone calls - from Blevins and Bradley - regarding troubleshooting etc. i also handled a multitude of text messages throughout the day relating to various school issues from various districts (blevins, fouke, the co-op itself, mainly).

I helped the district set up a template for active directory users and set up shares for home folders. Oh, also repartitioned a drive to make better use of the storage space.

On the way home, I spent time on the phone with the rep who sold Xirrus, talked to my director, and had conversations with Blevins and our DL coordinator.

Tuesday, August 9, 2011

08/09/11

Had a great time with the Lafayette County Schools Elementary teachers today! Similar to yesterday's workshop: Triptico, Digital Sandbox, iPod/iPad Apps, JeopardyLabs, MangaHigh (Lite versions for Elem). It's hard to get people OUT of their seats! This was one tech workshop that wasn't "sit-n-get" man!! :-)

Returned to Co-op to train some staff on troubleshooting the multi-conference room arrangement.

Monday, August 8, 2011

08/08/11

Whew! What a day! Gas leak (small one, readily taken care of) at Lafayette Schools, then showed the teachers Triptico, my Delicious Arkansas History page, a handful of iOS apps, oh and jeopardylabs.com, and mangahigh.com for math games! We had a lot of fun interacting with the white board, esp w/ Triptico! Also gave overview/walkthrough of Arkansas Digital Sandbox.

During the day, i also took phone calls from schools, exchanged texts with the co-op and with schools, and answered a few emails between training sessions.

Thursday, August 4, 2011

08/04/2011

Started the morning with a meeting about air conditioners at work, helped get an early childhood classroom up and going w/their technology, then spent the day at Blevins with Sharon Ricks and Steve (along with Grant and Neil from DIS) helping with server settings and getting computers onto the domain. Whew! Again, schools keepin me busy! Love 'em!