Wow! I can certainly tell summer has arrived! I have been running all over the place for the last week and a half, not even taking time to make notes here. I have a few moments, so I thought I would catch everyone up.
March 28 - Memorial Day, Office Closed
March 29 - Drove to Bradley to help with moving user home folders. That was not good. For some reason, changes to the active directory are not getting rolled out to the users. I am still trying to figure that one out. I had to change everyone's home folder redirection back to the old server and set their home folders back in the profiles. What's weird is that the profiles connected their home folder and mapped it. But, Windows would never update the group policy to the location for My Documents. I thought I had conflicting policies somewhere, but everything I did checked out. And, *NEW* users would get the redirect. I understand I may have to delete local profiles, and I am not looking forward to that at all.
March 30 - Apple Products Demo - Looked at iTunesU, iBooks, iBooks Author, MDM, Lion, and other Apple offerings. In the afternoon, participants looked at Casper for MDM and talked about tablet rollouts, summer projects, etc.
March 31 - Began updating iMacs in lab to Snow Leopard 6.8 in preparation for Lion/Mtn Lion rollout. Hit major bandwidth snags. Performed other duties as well - helping out with tech in other workshops, etc.
June 1 - Office closed, but I came in to check on iMac update progress. Not good. So, I got a few started instead of doing whole lab.
June 4 - Came back into office early, started updates again. Also changed firewall to allow al traffic to Apple without scanning. That helped immensely and immediately. By day's end, most Macs were well on way to updating. Left it run over night. During the day, I helped get workshops going, found a problem with an AeroHive device and got it back up and going again. Other tech duties kept me running all day long.
June 5 - Tuesday all Macs were updated. One had the "infinite login loop." So, after I helped get workshops started, I concentrated on getting that Mac up and going. None of the tips I found online worked. I left the day trying to reinstall OS X. I copied Windows XP from one Parallels to external drive, which I then transferred to a "spare" machine.
June 6 - Came in to find the reinstall did not fix the issue. Evidently, it just tried to "fix" what was broken and missed. So, I put the "spare" in its place and moved the non-working machine to another location to work on it. In the meantime, I got workshops going then used an external hard drive to make a Time Machine backup. When that was done, I used that backup to restore the errant iMac. That worked perfectly (after some minor reconfiguration to prevent duplicate names, etc, on the network). For the record, the Mac that went bad after the update was the only Mac in the lab that actually required a login. All the other Macs were set to auto login. Also - I have *NOT* restarted the other Macs because we have APSCN training all week in that lab. if ain't broke, I ain't fixing it until I need to!
June 7 - I will help get workshops going and then we have the retirement program for Lindy and Nell. I will take care of other issues as needed during the day, as usual.
June 8 - Our offices are closed on Fridays in the summer.
Wednesday, June 6, 2012
Monday, May 21, 2012
May 21-25, 2012
Monday - Taught Intro Excel to various staff members. That was an all day training.
Tuesday - Meeting state techs for workday on grant evals.
Wed-Fri - Office
Thursday, I am to meet with Verizon at the co-op.
Tuesday - Meeting state techs for workday on grant evals.
Wed-Fri - Office
Thursday, I am to meet with Verizon at the co-op.
Thursday, May 17, 2012
Thursday Quick Note
Had the area tech meeting today. I will post notes later.
I just worked on a Samsung ML-331x Series printer. The printer would print a single page document but not multiple page documents. I looked through the settings and made the following changes: Sleep Mode changed to 120 minutes. Wake-on changed from Button to Printer.
I have no idea why this change fixed it, but it did. During the process, however, I added a new ML-331x attached to the IP of the printer. I write this because I want to be sure I remember should this come up again.
I just worked on a Samsung ML-331x Series printer. The printer would print a single page document but not multiple page documents. I looked through the settings and made the following changes: Sleep Mode changed to 120 minutes. Wake-on changed from Button to Printer.
I have no idea why this change fixed it, but it did. During the process, however, I added a new ML-331x attached to the IP of the printer. I write this because I want to be sure I remember should this come up again.
Tuesday, May 15, 2012
May 14-18 2012
Monday office - Crazy Monday.
Had to replace power supply in staff computer.
Had to work on dying server.
Had to work on issues with new firewall.
Helped several districts with tech plan/acceptable use policy.
Got word that SWAEC tech plan is approved.
SWAEC is now on Facebook: http://www.facebook.com/swaec/
Copied all users' documents to new server.
Put out request for computers to upgrade 1/3 staff computers.
Phone call with AIR in Chicago re: Intel program
Met with city to determine location of in-ground conduits
Met with rep from Datamax re: area tech meeting
Tuesday -
Set permissions to new home folders.
Helped employees log off/log on for new home folder location.
Worked on Firewall.
Posted new guidelines to target testing site.
Worked on co-op web page.
Shut down shared folders on old server for users who were moved.
Webex call with Fortinet regarding our firewall.
Worked with school to determine needs for ipad/macbook/projector/appletv integration
Wednesday - Will be in office
Thursday - Area tech meeting
Friday - Office
Had to replace power supply in staff computer.
Had to work on dying server.
Had to work on issues with new firewall.
Helped several districts with tech plan/acceptable use policy.
Got word that SWAEC tech plan is approved.
SWAEC is now on Facebook: http://www.facebook.com/swaec/
Copied all users' documents to new server.
Put out request for computers to upgrade 1/3 staff computers.
Phone call with AIR in Chicago re: Intel program
Met with city to determine location of in-ground conduits
Met with rep from Datamax re: area tech meeting
Tuesday -
Set permissions to new home folders.
Helped employees log off/log on for new home folder location.
Worked on Firewall.
Posted new guidelines to target testing site.
Worked on co-op web page.
Shut down shared folders on old server for users who were moved.
Webex call with Fortinet regarding our firewall.
Worked with school to determine needs for ipad/macbook/projector/appletv integration
Wednesday - Will be in office
Thursday - Area tech meeting
Friday - Office
Wednesday, May 9, 2012
Troubleshooting Networks at Blevins
I drove straight to Blevins this morning. They were having connectivity issues following the storms the other day. Turns out, they had a pair of media converters knocked out. Swapped the devices, and the network came back up, humming along.
Had a separate issue in a classroom. Teacher could not connect. After some sneakernet, we discovered a wire had come loose from the switch.
In yet another classroom, teacher could not connect. Turned out to be a bad end that plugs into a cat5 coupler. Replaced the end and user was back up and running.
Set up an Airport Extreme. After much troubleshooting, it turned out the switch in that room had TWO bad ports - and we just happened to have picked those two while installing/troubleshooting. Figures.
At the office, I worked on creating a new workshop survey. This year, surveys will be online, accessible via desktop, laptop, and mobile devices. We will have QR codes posted for folks to scan and take the survey. We will also provide paper copies of the survey should some folks decide not to do it online.
Helped Phoebe with playing AudioNote files on her computer, then I recorded a podcast for the SWAEC@Technology series. That can be found: http://davidinark.podomatic.com/
Met with the Supt of Blevins to give a summary of what happened there. Also talked with Supt of Fouke regarding new position they are looking to fill. he had asked me to help review applicants, etc.
Had a separate issue in a classroom. Teacher could not connect. After some sneakernet, we discovered a wire had come loose from the switch.
In yet another classroom, teacher could not connect. Turned out to be a bad end that plugs into a cat5 coupler. Replaced the end and user was back up and running.
Set up an Airport Extreme. After much troubleshooting, it turned out the switch in that room had TWO bad ports - and we just happened to have picked those two while installing/troubleshooting. Figures.
At the office, I worked on creating a new workshop survey. This year, surveys will be online, accessible via desktop, laptop, and mobile devices. We will have QR codes posted for folks to scan and take the survey. We will also provide paper copies of the survey should some folks decide not to do it online.
Helped Phoebe with playing AudioNote files on her computer, then I recorded a podcast for the SWAEC@Technology series. That can be found: http://davidinark.podomatic.com/
Met with the Supt of Blevins to give a summary of what happened there. Also talked with Supt of Fouke regarding new position they are looking to fill. he had asked me to help review applicants, etc.
Monday, May 7, 2012
May 7-11, 2012
Monday - Nevada Schools
Tuesday - Friday - Office
On Monday, started the day by taking a portable CIV unit to Nevada Schools. They have a CIV unit, but after the statewide network change, the system is no longer able to make/receive calls on the network. I hooked up the co-op's portable unit and it worked fine.
Trish, the DL Coordinator for the co-op, will contact SKC regarding the issue since there is a service contract.
Later this week, I've got a webinar with Apple about course development through iBooks, etc. I believe that is a statewide endeavor.
Tuesday - Friday - Office
On Monday, started the day by taking a portable CIV unit to Nevada Schools. They have a CIV unit, but after the statewide network change, the system is no longer able to make/receive calls on the network. I hooked up the co-op's portable unit and it worked fine.
Trish, the DL Coordinator for the co-op, will contact SKC regarding the issue since there is a service contract.
Later this week, I've got a webinar with Apple about course development through iBooks, etc. I believe that is a statewide endeavor.
Wednesday, May 2, 2012
AIR/Intel
Tuesday:
Arrived at the training facility's hotel. Spent the day getting setup/settled in. Then, AIR/Intel provided a "meet-n-greet" supper where we shared about ourselves and how we see the implementation of Intel training in our areas.
Wednesday:
We will be covering a lot of topics today:
Intel Elements Overview and Investigation
Art of Facilitation
Focus Groups
Arrived at the training facility's hotel. Spent the day getting setup/settled in. Then, AIR/Intel provided a "meet-n-greet" supper where we shared about ourselves and how we see the implementation of Intel training in our areas.
Wednesday:
We will be covering a lot of topics today:
Intel Elements Overview and Investigation
Art of Facilitation
Focus Groups
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