Thursday

Cleaned out the SPAM quarantine.
Cleaned up some of the former users from the Active Directory.
Created new users as we have new hires.
Installed computer for new hires and set up accounts, email, etc.
Answered phone calls and emails throughout the day.
Configured the "Music on Hold" feature for the office phone system.

Had a user with a printer problem.  The printer in a LaserJet 4050 with duplexing and 3 paper trays.  Well, Paper try 2 was acting up and eating paper like a shredder.  I went into the menus and since the user only uses plain paper, I set all the trays to PLAIN then removed the paper from Tray 2.  The printer began pulling paper from the other trays. Excellent!  The user also had a problem where landscape pages would cut off about 2 inches of the right side.  Upond closer examination, howver, I realized it was actually MOVING the print two inches to the left.  Solution?  Change the margin settings in her browser (they had been changed such that the "bottom" was set to 2.5 inches instead of 0.25).  Everything was fine after that!