Showing posts with label texarkana. Show all posts
Showing posts with label texarkana. Show all posts

Monday, August 20, 2012

August 20-24, 2012

Monday - Visit Genoa Schools to troubleshoot issues with DL. After all connections were re-seated, system worked fine. Talked with early childhood program there and the local tech to discuss network connectivity. As Trish and I left, the cables for the network connection were arriving via courier.  We then went to Texarkana schools to meet with their distance learning facilitator. Everything was fine technically.  I met with Technology Clerk and TCC regarding new scheduling implementation.  There will be a meeting between the three of us and the Director on Friday to hammer out some details and iron out issues with the program.  I went to the Hope ECH to connect interactive whiteboard, test networking, reset printer connections.

Tuesday - Will be at Arch Ford Co-op for statewide tech meeting

Wednesday - Will be in Conway for a statewide grant program meeting

Thursday - Office

Friday - Office

Monday, November 14, 2011

Recapping... 10/19-10/26 and 10/31-11/13

In addition to daily duties, these are the highlights of days gone by:

*Note: At various times during this period, I was out sick. I have emails confirming this, as well as emails detailing some tasks not specifically outlined here. i will happily share any of that information with personnel in authority as needed/requested.

10/19 - Participated in the Prescott Schools Technology Committee Meeting.

10/24 - Worked with Blevins to get printers working at the district. Turned out to be an issue with wireless access points handing out "bad" addresses on the network. Resolved all but one a/p issue, but that a/p could not actually be physically located. Resolved issue in software, rebooted workstations. Set up reservations in dhcp. Then traveled to Fouke to work on various Server 2008 issues, tech plan items, and other issues.

10/31 - out sick

11/02 - Went to Txk ECH to work on laptop. Ended up bringing laptop back for complete factory restore.

11/03 - Lewisville ECH and Bradley Schools - Went to Lewisville to troubleshoot computer problems. Resolved settings in Adobe in order to make SEAS work via web browser. Also installed/set-up SmartBoard. From there, went to Bradley in order to resolve connectivity issues. Like Blevins (above), we found wireless access points handing out "bad" ip addresses. Evidently, a power surge over the previous night had reset the access points to hand out ip addresses. in one case, we resolved an ongoing issue (thought it had been an infected machine, but turned out to be an access point handing out ips). We also looked at other server issues, worked on e-rate (specifically BEAR form info), and took care of local work orders.

11/04 - Returned the Txk ECH laptop to the classroom, reinstalled the printer and tested everything. Looks great.

11/08 - Talked with Paul Glen, CEO of LeadingGeeks regarding communication differences between "techies" and "non-techies" for a book he is writing with a partner. The interview/conversation lasted about an hour. I also evaluated Xirrus and AeroHive for enterprise wireless solutions in our main building. Evaluated a couple quotes for Crestron installation of a control panel system for our conference rooms.

11/09 - Met with Lindy and Phoebe regarding several tech issues and topics. Ultimately decided to table the Crestron/automation project and move forward with AeroHive.

11/10 - Monthly Board meeting. Presented "app of the month." Covered FlipBoard and "This Day in History."

11/11 - Met with Lindy, Phoebe and Trish regarding TIE schedules and meeting agendas. Installed CWT on iPad and iPod for workshop. Worked on Operations Guides for various presentation rooms at co-op. Ordered parts to help clean up the wiring in the main conference center.

Thursday, October 27, 2011

10/27/2011

I will catch up with missed days in another post.

Today, I took a laptop and wireless printer to one of our early childhood programs, installed them. I also created a user account on one of the ech computers in that same facility.

After that, I went to Fouke Schools. We worked on users, groups, shared folders, permissions, a little bit of group policy. I also helped them with questions regarding subnets and expansion of their commodity internet.

Following that, we worked on permissions issues on the mac server. Turned out to be a problem between the user and their home folder. When deleting a user on a mac server, be sure to also delete/rename that user's home folder before attempting to create another user account with the same name.

Talked on phone with Bradley regarding ERate.

Once back at the office, I worked on E-Rate (BEAR forms etc) until end of day.

Thursday, April 14, 2011

Thursday - Early Childhood Visits

On Thursday, I had to run to the office to kick-start the mail server. After I took care of a few other issues in-house, I headed down to Fouke and to Texarkana for some troubleshooting. In Fouke, one of the student machines got infected with the "Windows Repair" drive-by fake spyware program. I sincerely *HATE* these stupid fake spyware programs. They pretend to scan your machine and report all kinds of problems, when in fact the program itself is causing the problem! In this case, Windows Repair "scans" the computer, but what it is really doing is resetting all the attributes to HIDDEN and READ-ONLY for every single file it can get its hands on. Naturally, this produces all kinds of "drive errors" because the system cannot write to read-only files! It is brilliant in its simplicity. It is also a bugger to get rid of! I tried to run Malwarebytes, but that was futile. Even in Safe Mode it was worthless because of the attributes, plus the program was outdated. So, time for the "hard way:" I deleted the following files from Safe Mode: Documents and Settings\All users\Application Data\(random gibberish filename).exe Documents and Settings\infected-username\Application Data\(random gibberish filename).exe Unregistered and Removed this: Documents and Settings\All Users\Application Data\(random gibberish filename).dll Then removed these:

Documents and Settings\UserName\Start Menu\Programs\Windows Repair\Uninstall Windows Repair.lnk


Documents and Settings\User Name\Start Menu\Programs\Windows Repair\Windows Repair.lnk


Documents and Settings\UserName\Start Menu\Programs\Windows Repair


Documents and Settings\UserName\Desktop\Windows Repair.lnk


Documents and Settings\All Users\Application Data\[RANDOM CHARACTERS].dll


Documents and Settings\All Users\Application Data\[RANDOM CHARACTERS].exe


Documents and Settings\All Users\Application Data\[RANDOM CHARACTERS]


I right-clicked on each folder in C:\ then chose Properties. in there, UNCHECK the "Read Only" box and UNCHECK the "hidden" box. I realize this is overkill and may actually serve to subject Windows to other issues at some point, but I needed the system up and running.


Once the attributes were changed, I rebooted and logged in as an Administrator. I updated Malwarebytes. I also disabled System Restore and deleted all the Temporary Internet Files (manually through a command prompt).


I scanned the machine and found three infections, which Malwarebytes cleaned up.


I rebooted and everything appeared normal.


After that, I headed to the Supt's office, but he was out of town.


I went to Texarkana to work on their computers.


I had to install new A/V software on two machines. I set up a user password on one machine. That went smoothly, except on my way back to the office, the teacher called to tell me her computer was now runnig VERY slowly. I will be back there to check that out.