I haven't posted here in quite a while. I have been running around, helping schools, working on co-op related items, and generally keeping VERY busy. I am going to start recording here again, though I have been keeping up with my daily visits etc in my co-op calendar.
I appreciate anyone who is still following along, or may start now that this site will pick back up again.
Most recently, I was at Blevins to help set up student logins. There will be some growing pains, I'm sure! But, we were able to get the students set up, put into appropriate groups, and assign permissions.
Just prior to that, I was at Bradley to help set up new computers in their distance learning labs and troubleshoot various issues around the district.
In-house, I have been working on a couple projects that will come to light around Christmas break. I am pretty excited about them!
More to come as I get back into the swing of posting my daily log here again.
Showing posts with label blevins. Show all posts
Showing posts with label blevins. Show all posts
Friday, November 9, 2012
Wednesday, May 9, 2012
Troubleshooting Networks at Blevins
I drove straight to Blevins this morning. They were having connectivity issues following the storms the other day. Turns out, they had a pair of media converters knocked out. Swapped the devices, and the network came back up, humming along.
Had a separate issue in a classroom. Teacher could not connect. After some sneakernet, we discovered a wire had come loose from the switch.
In yet another classroom, teacher could not connect. Turned out to be a bad end that plugs into a cat5 coupler. Replaced the end and user was back up and running.
Set up an Airport Extreme. After much troubleshooting, it turned out the switch in that room had TWO bad ports - and we just happened to have picked those two while installing/troubleshooting. Figures.
At the office, I worked on creating a new workshop survey. This year, surveys will be online, accessible via desktop, laptop, and mobile devices. We will have QR codes posted for folks to scan and take the survey. We will also provide paper copies of the survey should some folks decide not to do it online.
Helped Phoebe with playing AudioNote files on her computer, then I recorded a podcast for the SWAEC@Technology series. That can be found: http://davidinark.podomatic.com/
Met with the Supt of Blevins to give a summary of what happened there. Also talked with Supt of Fouke regarding new position they are looking to fill. he had asked me to help review applicants, etc.
Had a separate issue in a classroom. Teacher could not connect. After some sneakernet, we discovered a wire had come loose from the switch.
In yet another classroom, teacher could not connect. Turned out to be a bad end that plugs into a cat5 coupler. Replaced the end and user was back up and running.
Set up an Airport Extreme. After much troubleshooting, it turned out the switch in that room had TWO bad ports - and we just happened to have picked those two while installing/troubleshooting. Figures.
At the office, I worked on creating a new workshop survey. This year, surveys will be online, accessible via desktop, laptop, and mobile devices. We will have QR codes posted for folks to scan and take the survey. We will also provide paper copies of the survey should some folks decide not to do it online.
Helped Phoebe with playing AudioNote files on her computer, then I recorded a podcast for the SWAEC@Technology series. That can be found: http://davidinark.podomatic.com/
Met with the Supt of Blevins to give a summary of what happened there. Also talked with Supt of Fouke regarding new position they are looking to fill. he had asked me to help review applicants, etc.
Monday, April 9, 2012
April 9-13, 2012
Monday - Office
Tuesday - AM Blevins, PM Office
Wednesday - AM - Office, PM - UACCH
Thursday - Little Rock (DIS technology Overview/Meeting)
Friday - Genoa
Monday - Worked on the new internet filtering system, took care of daily tasks.
Tuesday - Wento to Genoa in AM to run Etherscope test. In the faternoon, went to Blevins to do the same.
Thursday - Attended the DIS IT Leadership Meeting in Little Rock. Notes at end of this post.
Friday - Returned the Etherscope to South Central Co-op. Contacted Belinda Kittrell regarding Tech Plan revisions. SWAEC has not received any word on our tech plan. She said she would check on it. I will follow up on Monday.
Notes from IT Leadership Meeting:
April 12, 2012
IT Leadership Meeting
Little Rock
Future of mobility
Microsoft sql and system center
Van Baker - we Re already in the post pc era. Pc will not go away, but
it is no longer the primary device used to interCt with network
resources.
The notion of personal vs professional use has essentially
disappeared. The concept of workdays has changed. People switch
between work and personal life throughout the day.
Mobile device management
.. Acceptable device policy, not just an aup. Need an adp.
.. Let employees know why the policies are set up. Protection from
outside viruses, etc.
.. Set configurations, certificates, etc
.. Register users with appropriate access controls
.. Administer security policies
.. Retire, revoke access, data backup, device wipe or migration
.. Compliance reports, acceptable use, etc
Best to manage the behavior rather than try to manage the technology.
Consumer apps are driving what enterprise apps need to look like and
how they should function. Ease of use.
Context aware applications will come to the forefront based on
location, interests, previous experiences, etc. ... Can you say
minority report?
Applications shrinking to specific tasks with quick turnaround time on
updates and upgrades. Moving away from large comprehensive
applications.
We need to rewrite the web site for mobile users. Small bites, easy to
navigate. Write an app for that using a free tool. Perhaps use the
app dev tool i have now for navigating the coop web site.
Antenna, accelerator for app development
Mdm, good technology, mobile iron, airwatch or airlodge
MICROSOFT
Madison OKane, sql server solution specialist in Arkansas,
madokane@microsoft.com
Restructuring sql 2012 and new licensing for sql
Sql will license by core, not processor. Pay for what you use, pay as
you grow. Cloud optimized flexible to move to cloud if needed.
Sql enterprise for sharepoint. Standard has 16 core limit.
Enterprise is core only, business intelligence version is server/cal,
standard version is licensed either way.
Systemcenter 2012 -
Standard edition and datacenter edition
Monday, January 30, 2012
January 30 - February 3, 2012
Monday - Office
Tuesday - Office
Wednesday - Saturday - TIE Conference - Technology professional development
Monday's notes:
Monday, Monday, Monday...
Man, the advantage to focusing most of my attention on one project is that I got a bunch of it knocked out. Still a long way to go and a short time to do it (oh, I know what you THOUGHT I was gonna say). Converting revamped technology training modules into our new Moodle format. Whew!
Looks like overtime will be calling my name tomorrow evening! At least I should be able to finish things up from the house.
Why "most of my attention?" Spent the day swapping emails and phone calls with Sharon and Cari on various tech issues. CRAZY DAY! Despite it all, I am very glad to be employed! Oh yeah, and Verizon's area-wide blackout didn't help. Haha!
I helped Sharon at Blevins with various Tech Plan questions, E-Rate questions, and a few other technical issues.
I helped Cari with Exchange issues - her server ran out of drive space, so we freed up space and remounted the Exchange Store. We also worked thorough some Active Directory problems as well. We also covered E-Rate bids, RFP's, and other technical issues.
Verizon had a major network issue with their wireless network in our area this morning, so I spent some time on the phone with their support folks.
I am working on the Co-op's Tech Plan and the State Tech Coordinator Grant Proposal as well.
So, what'd YOU do today?!
Tuesday - Office
Wednesday - Saturday - TIE Conference - Technology professional development
Monday's notes:
Monday, Monday, Monday...
Man, the advantage to focusing most of my attention on one project is that I got a bunch of it knocked out. Still a long way to go and a short time to do it (oh, I know what you THOUGHT I was gonna say). Converting revamped technology training modules into our new Moodle format. Whew!
Looks like overtime will be calling my name tomorrow evening! At least I should be able to finish things up from the house.
Why "most of my attention?" Spent the day swapping emails and phone calls with Sharon and Cari on various tech issues. CRAZY DAY! Despite it all, I am very glad to be employed! Oh yeah, and Verizon's area-wide blackout didn't help. Haha!
I helped Sharon at Blevins with various Tech Plan questions, E-Rate questions, and a few other technical issues.
I helped Cari with Exchange issues - her server ran out of drive space, so we freed up space and remounted the Exchange Store. We also worked thorough some Active Directory problems as well. We also covered E-Rate bids, RFP's, and other technical issues.
Verizon had a major network issue with their wireless network in our area this morning, so I spent some time on the phone with their support folks.
I am working on the Co-op's Tech Plan and the State Tech Coordinator Grant Proposal as well.
So, what'd YOU do today?!
Friday, January 27, 2012
Week of January 27 UPDATE
Wednesday - Traveled to Bradley to help troubleshoot several issues and run a cable in one of their labs. We had to install DyKnow monitoring software, which turned out to be much more involved than we had anticipated. In fact, we ended up removing the installation at least once (I think maybe twice) before we got it right. Let me just say that I miss the days when thousand-dollar software came with a PRINTED manual. We had to locate and replace a wire that was causing a video issue in the distance learning lab. We also looked at several other technical issues as well.
Thursday - I drove to Fouke to help troubleshoot network issues. The tech and I looked at their backup configuration and made sure that it was backing up everything it was supposed to be. We went through the Middle School trying to find a possible network loopback, but did not find one. There is something going on, and I let the tech know that the co-op would be getting an Etherscope soon and that I would bring it to troubleshoot as soon as it arrived. in the meantime, I offered suggestions for manually hunting down the problem. The "old school" method is to unplug cables one at a time until things settle down. If EVERYTHING is unplugged before the network settles, then plug things back in one at a time and monitor the situation. It is long, tedious work with a lot of network connections to go through.
They have Xirrus wireless and one array keeps rebooting itself, but does not log the boot loop in its diagnostics. I can only assume that the system is rebooting before the diags can be recorded.
The tech asked me to research the following: 1) Cloud-based backup for Netware, 2) Multi-sheet document scanner for record keeping, 3) Info regarding migration from Groupwise to Google Apps for Education. I will have those to them next week.
Friday - Went to Blevins to help troubleshoot network issues and other problems. They had a lightning strike take out one of their T1s. The telco replaced the line, but the internet connection was no where near up to speed (running about 26k/sec). We had DIS on the line and Warren helped us narrow down a couple issues. One issue surfaced in the form of the video LAN and the Data LAN being on the same physical network. After a LOT of sneakernet, we found the problem (a wire plugged into the wrong place) and fixed that. As for internet connectivity, it turns out the line was not provisioned correctly on the telco end. Aonce both of those were resolved, the district was running at near 3-meg capacity.
Additionally, I had a list of things the techs wanted me to look over, so I did. A MacBook had a CD stuck in the drive and it would not eject. The system was "hosed" and would not boot beyond the spinning grey circle. Holding the EJECT button whole booting did not work. Holding COMMAND-OPTION-F-O never put me in Firmware Mode, so that was no good. I finally took a stiff piece of cardboard and stuck it in the drive. When the system tried to boot, the CD was held in place by the cardboard. The system tried to read the disc 3-4 times. After that, the CD eventually ejected from the system.
I helped set the password expiration period to 90 days (it had been set to 42 days).
I helped set up two printers as DHCP reservations.
I showed the tech how to DENY requests for IP addresses in the DHCP server module. I love that feature of Server 2008 R2! Wahoo! They had a LOT of iPhone, iPod, Android, etc users snagging up IP addresses.
We worked on a couple other issues, then I headed to the office.
At the office, I worked on updating the Operations Guide for the Conference Room - added a cheat sheet for multiple screen scenarios. I posted the 2012-2013 DL Calendar to the ARDL portal, answered phone calls, emails, voicemails, etc.
Thursday - I drove to Fouke to help troubleshoot network issues. The tech and I looked at their backup configuration and made sure that it was backing up everything it was supposed to be. We went through the Middle School trying to find a possible network loopback, but did not find one. There is something going on, and I let the tech know that the co-op would be getting an Etherscope soon and that I would bring it to troubleshoot as soon as it arrived. in the meantime, I offered suggestions for manually hunting down the problem. The "old school" method is to unplug cables one at a time until things settle down. If EVERYTHING is unplugged before the network settles, then plug things back in one at a time and monitor the situation. It is long, tedious work with a lot of network connections to go through.
They have Xirrus wireless and one array keeps rebooting itself, but does not log the boot loop in its diagnostics. I can only assume that the system is rebooting before the diags can be recorded.
The tech asked me to research the following: 1) Cloud-based backup for Netware, 2) Multi-sheet document scanner for record keeping, 3) Info regarding migration from Groupwise to Google Apps for Education. I will have those to them next week.
Friday - Went to Blevins to help troubleshoot network issues and other problems. They had a lightning strike take out one of their T1s. The telco replaced the line, but the internet connection was no where near up to speed (running about 26k/sec). We had DIS on the line and Warren helped us narrow down a couple issues. One issue surfaced in the form of the video LAN and the Data LAN being on the same physical network. After a LOT of sneakernet, we found the problem (a wire plugged into the wrong place) and fixed that. As for internet connectivity, it turns out the line was not provisioned correctly on the telco end. Aonce both of those were resolved, the district was running at near 3-meg capacity.
Additionally, I had a list of things the techs wanted me to look over, so I did. A MacBook had a CD stuck in the drive and it would not eject. The system was "hosed" and would not boot beyond the spinning grey circle. Holding the EJECT button whole booting did not work. Holding COMMAND-OPTION-F-O never put me in Firmware Mode, so that was no good. I finally took a stiff piece of cardboard and stuck it in the drive. When the system tried to boot, the CD was held in place by the cardboard. The system tried to read the disc 3-4 times. After that, the CD eventually ejected from the system.
I helped set the password expiration period to 90 days (it had been set to 42 days).
I helped set up two printers as DHCP reservations.
I showed the tech how to DENY requests for IP addresses in the DHCP server module. I love that feature of Server 2008 R2! Wahoo! They had a LOT of iPhone, iPod, Android, etc users snagging up IP addresses.
We worked on a couple other issues, then I headed to the office.
At the office, I worked on updating the Operations Guide for the Conference Room - added a cheat sheet for multiple screen scenarios. I posted the 2012-2013 DL Calendar to the ARDL portal, answered phone calls, emails, voicemails, etc.
Friday, December 9, 2011
Updates for the week of December 9, 2011
Monday - Went to Blevins to install a new print server since DIS no longer provides those. The software that HP uses is VERY finicky and we eventually got into the JetDirect through Chrome or Firefox or something non-IE. In the meantime, the Epson 4000EX/FX/whatever has a problem in that the main power connector loses contact as the wide-carriage return jostles the printer all over the place. We think we got it stabilized, but I believe there is a serious manufacturing defect there.
Tuesday - Went to Arch Ford for mini sessions and state tech meeting. I will post those notes from my iPad this weekend.
Wednesday - Spent the day troubleshooting various issues and getting the ball rolling for Apple volume purchasing. What a nightmare THAT is, especially when you are the one person running it all - Apple doesn't like you to be the only one. Evidently, bureaucratic red tape is their comfort zone.
Thursday - Ran between CWT and CCSS for a while there. Helped folks get set up and going in each session then checked with CWT every once i a while since I was attending the common core institute. For the record, the CIV was awful as far as video quality. As for program content, the presenters are so well-versed in CCSS they forget the rest of us are still trying to figure out how to tread in the waters. It moved way too fast and was a bit scattered for some of the participants at our site. Phoebe put together a summary sheet that she mailed to the participants and we are building a 'clearinghouse' page to house the various and sundry sites.
Friday - I drove to Bradley to help with some technical issues. This included:
Tuesday - Went to Arch Ford for mini sessions and state tech meeting. I will post those notes from my iPad this weekend.
Wednesday - Spent the day troubleshooting various issues and getting the ball rolling for Apple volume purchasing. What a nightmare THAT is, especially when you are the one person running it all - Apple doesn't like you to be the only one. Evidently, bureaucratic red tape is their comfort zone.
Thursday - Ran between CWT and CCSS for a while there. Helped folks get set up and going in each session then checked with CWT every once i a while since I was attending the common core institute. For the record, the CIV was awful as far as video quality. As for program content, the presenters are so well-versed in CCSS they forget the rest of us are still trying to figure out how to tread in the waters. It moved way too fast and was a bit scattered for some of the participants at our site. Phoebe put together a summary sheet that she mailed to the participants and we are building a 'clearinghouse' page to house the various and sundry sites.
Friday - I drove to Bradley to help with some technical issues. This included:
- Helping the tech re-establish printer connectivity with several machines. After I had done the first two, I showed her how to do it - teach her to fish, as it were.
- Helping the tech get her firewall rebooted according to an email from the tech support folks she deals with. It is Linux based, so some of the commands were a bit foreign to the tech. We got it going, though.
- Working with the tech and a vendor to purchase SQL Server Standard for a new program the district wants to implement. To say the least, that was the hardest part of the day, only because the vendor could not wrap his brain around what we wanted. Also, it appears the vendor never processed the PO for SQL Server. Yoy.
- Examining the distance learning lab. They have a touch panel that has gone out. I re-routed several cables and connections to get them up and going, but we will need a few more parts to completely disengage the touch panel and the control unit attached to it. As it is, though, the faciliatator can use almost every function.
- Attempting to install Smart Notebook on a computer but it needed XP SP3, so the tech was going to take care of that
- We also talked about 470's, P1, P2, and other E-Rate related items.
Monday, December 5, 2011
This week...
Monday - help install new print server at blevins. Then go to office to write up operations guides for conference areas.
Tuesday - arch ford for monthly state tech meeting.
Wednesday - office. Install additional a/v wiring in conference areas.
Thursday - classroom walkthrough
Friday - bradley
Monday, November 14, 2011
Recapping... 10/19-10/26 and 10/31-11/13
In addition to daily duties, these are the highlights of days gone by:
*Note: At various times during this period, I was out sick. I have emails confirming this, as well as emails detailing some tasks not specifically outlined here. i will happily share any of that information with personnel in authority as needed/requested.
10/19 - Participated in the Prescott Schools Technology Committee Meeting.
10/24 - Worked with Blevins to get printers working at the district. Turned out to be an issue with wireless access points handing out "bad" addresses on the network. Resolved all but one a/p issue, but that a/p could not actually be physically located. Resolved issue in software, rebooted workstations. Set up reservations in dhcp. Then traveled to Fouke to work on various Server 2008 issues, tech plan items, and other issues.
10/31 - out sick
11/02 - Went to Txk ECH to work on laptop. Ended up bringing laptop back for complete factory restore.
11/03 - Lewisville ECH and Bradley Schools - Went to Lewisville to troubleshoot computer problems. Resolved settings in Adobe in order to make SEAS work via web browser. Also installed/set-up SmartBoard. From there, went to Bradley in order to resolve connectivity issues. Like Blevins (above), we found wireless access points handing out "bad" ip addresses. Evidently, a power surge over the previous night had reset the access points to hand out ip addresses. in one case, we resolved an ongoing issue (thought it had been an infected machine, but turned out to be an access point handing out ips). We also looked at other server issues, worked on e-rate (specifically BEAR form info), and took care of local work orders.
11/04 - Returned the Txk ECH laptop to the classroom, reinstalled the printer and tested everything. Looks great.
11/08 - Talked with Paul Glen, CEO of LeadingGeeks regarding communication differences between "techies" and "non-techies" for a book he is writing with a partner. The interview/conversation lasted about an hour. I also evaluated Xirrus and AeroHive for enterprise wireless solutions in our main building. Evaluated a couple quotes for Crestron installation of a control panel system for our conference rooms.
11/09 - Met with Lindy and Phoebe regarding several tech issues and topics. Ultimately decided to table the Crestron/automation project and move forward with AeroHive.
11/10 - Monthly Board meeting. Presented "app of the month." Covered FlipBoard and "This Day in History."
11/11 - Met with Lindy, Phoebe and Trish regarding TIE schedules and meeting agendas. Installed CWT on iPad and iPod for workshop. Worked on Operations Guides for various presentation rooms at co-op. Ordered parts to help clean up the wiring in the main conference center.
*Note: At various times during this period, I was out sick. I have emails confirming this, as well as emails detailing some tasks not specifically outlined here. i will happily share any of that information with personnel in authority as needed/requested.
10/19 - Participated in the Prescott Schools Technology Committee Meeting.
10/24 - Worked with Blevins to get printers working at the district. Turned out to be an issue with wireless access points handing out "bad" addresses on the network. Resolved all but one a/p issue, but that a/p could not actually be physically located. Resolved issue in software, rebooted workstations. Set up reservations in dhcp. Then traveled to Fouke to work on various Server 2008 issues, tech plan items, and other issues.
10/31 - out sick
11/02 - Went to Txk ECH to work on laptop. Ended up bringing laptop back for complete factory restore.
11/03 - Lewisville ECH and Bradley Schools - Went to Lewisville to troubleshoot computer problems. Resolved settings in Adobe in order to make SEAS work via web browser. Also installed/set-up SmartBoard. From there, went to Bradley in order to resolve connectivity issues. Like Blevins (above), we found wireless access points handing out "bad" ip addresses. Evidently, a power surge over the previous night had reset the access points to hand out ip addresses. in one case, we resolved an ongoing issue (thought it had been an infected machine, but turned out to be an access point handing out ips). We also looked at other server issues, worked on e-rate (specifically BEAR form info), and took care of local work orders.
11/04 - Returned the Txk ECH laptop to the classroom, reinstalled the printer and tested everything. Looks great.
11/08 - Talked with Paul Glen, CEO of LeadingGeeks regarding communication differences between "techies" and "non-techies" for a book he is writing with a partner. The interview/conversation lasted about an hour. I also evaluated Xirrus and AeroHive for enterprise wireless solutions in our main building. Evaluated a couple quotes for Crestron installation of a control panel system for our conference rooms.
11/09 - Met with Lindy and Phoebe regarding several tech issues and topics. Ultimately decided to table the Crestron/automation project and move forward with AeroHive.
11/10 - Monthly Board meeting. Presented "app of the month." Covered FlipBoard and "This Day in History."
11/11 - Met with Lindy, Phoebe and Trish regarding TIE schedules and meeting agendas. Installed CWT on iPad and iPod for workshop. Worked on Operations Guides for various presentation rooms at co-op. Ordered parts to help clean up the wiring in the main conference center.
Tuesday, October 18, 2011
10/07/11 - 10/18/11
10/7 - Had an aerohive demo for possible wireless solution at the co-op main building. Took care of general troubleshooting and other daily tasks.
10/10/11 - Installed new CIV systems at Blevins as part of RUS Grant.
10/11/11 - Installed new CIV systems at Prescott as part of RUS Grant. Also worked with Doug on a couple Sharepoint issues that seem to center on a webpart for slideshows. The java script used evidently clashes in some systems with the code for rich-text editing. Working to find another slideshow solution.
10/12/11 - Met with the Business, Technology, and Education Advisory Council for UACCH. Had a very open, frank conversation regarding skills needed, classes and topics to be taught. Met with Curtis Stout Company to evaluate a possible Crestron solution for the co-ops main conference center.
10/13/11 - Met with various staff and performed daily tech activities, troubleshooting etc.
10/14/11 - Went to Bradley to help with various issues: SmartBoard, graphics issues, wireless, and other areas of needed assistance.
10/17/11 - Performed daily tech activites, upgraded iPad to iOS5, worked on two laptops and replaced a desktop. Checked one of the smartphones for problems. Temporary solution was to disable shortcut keys. Phone is eligible for upgrade/replacement.
10/18/11 - Replaced a bulb in Hope ECH classroom, present to the board the "App of the Month" - AudioNote, examined an older laptop for possible replacement.
10/10/11 - Installed new CIV systems at Blevins as part of RUS Grant.
10/11/11 - Installed new CIV systems at Prescott as part of RUS Grant. Also worked with Doug on a couple Sharepoint issues that seem to center on a webpart for slideshows. The java script used evidently clashes in some systems with the code for rich-text editing. Working to find another slideshow solution.
10/12/11 - Met with the Business, Technology, and Education Advisory Council for UACCH. Had a very open, frank conversation regarding skills needed, classes and topics to be taught. Met with Curtis Stout Company to evaluate a possible Crestron solution for the co-ops main conference center.
10/13/11 - Met with various staff and performed daily tech activities, troubleshooting etc.
10/14/11 - Went to Bradley to help with various issues: SmartBoard, graphics issues, wireless, and other areas of needed assistance.
10/17/11 - Performed daily tech activites, upgraded iPad to iOS5, worked on two laptops and replaced a desktop. Checked one of the smartphones for problems. Temporary solution was to disable shortcut keys. Phone is eligible for upgrade/replacement.
10/18/11 - Replaced a bulb in Hope ECH classroom, present to the board the "App of the Month" - AudioNote, examined an older laptop for possible replacement.
Thursday, October 6, 2011
9/29-9/30 2011
Thursday, Sept 29 - Spent part of the day off and on researching and ordering various replacement items and equipment. Spent the better part of the morning meeting with the Director and Assistant Director over various issues - parking light timer, surveillance video, personnel matters, etc.
Cleaned my office since I had been out much of the previous few days. While doing so, I answered emails, conducted support via phone and text. a LOT of emails regarding distance learning connectivity and quality issues.
Friday, Sept 30 - Honestly, I don't remember what I did. A review of emails dated from that day shows a LOT of troubleshooting various distance learning network issues with a couple of schools - Bradley in particular. This was done through DIS, the school, and other personnel related to the process (AT&T, UACCH, etc).
I updated the trainer for an upcoming ACOOP training (the training took place on Oct 5).
I also spent a bulk of Friday at Blevins working on a variety of network, server, and desktop issues.
Cleaned my office since I had been out much of the previous few days. While doing so, I answered emails, conducted support via phone and text. a LOT of emails regarding distance learning connectivity and quality issues.
Friday, Sept 30 - Honestly, I don't remember what I did. A review of emails dated from that day shows a LOT of troubleshooting various distance learning network issues with a couple of schools - Bradley in particular. This was done through DIS, the school, and other personnel related to the process (AT&T, UACCH, etc).
I updated the trainer for an upcoming ACOOP training (the training took place on Oct 5).
I also spent a bulk of Friday at Blevins working on a variety of network, server, and desktop issues.
Monday, September 19, 2011
9/14-9/16 2011
Wednesday - Met with the Board of Directors regarding CIPA, Internet Safety, RUS Grant CIV system installs, monthly tech meetings, Website requirements, Disaster recovery training.
After the meeting, I went to Blevins to help with various network related issues. We also tried to hunt down a rogue wireless device, but by then school was out. I believe the device is a 'hockey puck' portable wifi spot that someone brought and plugged in to the network. We will try again another day.
Thursday - Met with Jeff Madlock of Hope Schools regarding disaster recovery testing, policy, Apple Lion server and other tech-related issues.
Also met with representatives from Howard Technology regarding a touch panel control unit for our conference rooms. They will put together a quote and get back to me. In the meantime, I will call in 2 or 3 other vendors for quotes as well.
Had some issues in the computer lab, so I spent the bulk of the afternoon ironing those out. For the most part, Parallels would not print. Installed correct network printer drivers on the machines and took other measures to help keep the lab up and running. Mostly, I disabled some software updates and changed a few settings to help make the virtual environment more stable and efficient (memory settings, full-screen options, etc)
Friday - Spent the day in Fouke. We installed Server 2008 on two servers, created a secondary Domain Controller, and did some troubleshooting in a lab. We had to make a few changes to the DHCP settings, and they will need to make some more as well, as the pool has filled up. It is amazing how many devices they have! Talk about tech in schools! We also took care of some other network issues (DNS, subnets, etc)
After the meeting, I went to Blevins to help with various network related issues. We also tried to hunt down a rogue wireless device, but by then school was out. I believe the device is a 'hockey puck' portable wifi spot that someone brought and plugged in to the network. We will try again another day.
Thursday - Met with Jeff Madlock of Hope Schools regarding disaster recovery testing, policy, Apple Lion server and other tech-related issues.
Also met with representatives from Howard Technology regarding a touch panel control unit for our conference rooms. They will put together a quote and get back to me. In the meantime, I will call in 2 or 3 other vendors for quotes as well.
Had some issues in the computer lab, so I spent the bulk of the afternoon ironing those out. For the most part, Parallels would not print. Installed correct network printer drivers on the machines and took other measures to help keep the lab up and running. Mostly, I disabled some software updates and changed a few settings to help make the virtual environment more stable and efficient (memory settings, full-screen options, etc)
Friday - Spent the day in Fouke. We installed Server 2008 on two servers, created a secondary Domain Controller, and did some troubleshooting in a lab. We had to make a few changes to the DHCP settings, and they will need to make some more as well, as the pool has filled up. It is amazing how many devices they have! Talk about tech in schools! We also took care of some other network issues (DNS, subnets, etc)
Monday, September 12, 2011
Catching up... again.
Monday, August 29 - OUT
Tuesday, August 30 - Attended the "Get Motivated" seminar at Verizon Arena
Wednesday, August 31 - OUT
Thursday, September 1 - Blevins schools, worked on several server issues, workstation issues, networking issues all day
Friday, September 2 -
Monday - September 5 - Office Closed for Labor Day
Tuesday, September 6 - State tech meeting at Arch Ford Co-op
Wednesday, September 7 - Office and then to Hope Schools to help with conversion from Exchange to Google Docs, discuss iPad implementation, then office in afternoon to troubleshoot local network issues.
Thursday, September 8 - Help set up for a workshop at co-op. At 1030am, vendor shows up to install/connect new 6 Meg IMA! After brief delay, 6 Meg IMA up and running after lunch. Reconfigured local network and performed other troubleshooting tasks at co-op.
Friday, September 9 - OUT, though came in to office for a bit in order to restore connectivity to APSCN printer following the reconfiguration from the previous day.
Tuesday, August 30 - Attended the "Get Motivated" seminar at Verizon Arena
Wednesday, August 31 - OUT
Thursday, September 1 - Blevins schools, worked on several server issues, workstation issues, networking issues all day
Friday, September 2 -
Monday - September 5 - Office Closed for Labor Day
Tuesday, September 6 - State tech meeting at Arch Ford Co-op
Wednesday, September 7 - Office and then to Hope Schools to help with conversion from Exchange to Google Docs, discuss iPad implementation, then office in afternoon to troubleshoot local network issues.
Thursday, September 8 - Help set up for a workshop at co-op. At 1030am, vendor shows up to install/connect new 6 Meg IMA! After brief delay, 6 Meg IMA up and running after lunch. Reconfigured local network and performed other troubleshooting tasks at co-op.
Friday, September 9 - OUT, though came in to office for a bit in order to restore connectivity to APSCN printer following the reconfiguration from the previous day.
Thursday, July 28, 2011
07/27/2011
Wednesday morning, helped get workshops up and going. At 10am, I met with rep from Howard tech regarding Xirrus wireless solutions and Extron speaker/control solution for our new facilities.
Spent afternoon at Blevins, mapping out the rollover from Netware to Windows. We plugged in the Windows server and ran around releasing and renewing IP addresses on the machines currently in use. also set printers to static IP addresses and reconfigured the software on machines that print to those printers.
Spent afternoon at Blevins, mapping out the rollover from Netware to Windows. We plugged in the Windows server and ran around releasing and renewing IP addresses on the machines currently in use. also set printers to static IP addresses and reconfigured the software on machines that print to those printers.
Thursday, August 12, 2010
08/12/2010
8a- 930a - Helped a school district set up a redirect from their old website to their new one. Also helped the tech get ConsoleOne and NWADMIN32 running on his workstation. We also looked at a connectivity issue in the computer lab and got it resolved.
10a - 4pm - Drove back to co-op and spent the day breaking down a couple labs, moving and packing, etc.
4p-5:30p - Shut down servers and router, loaded up the equipment and moved it to the new building. We had a bit of a scare during the move. Friday will tell us if everything still works the way it should.
10a - 4pm - Drove back to co-op and spent the day breaking down a couple labs, moving and packing, etc.
4p-5:30p - Shut down servers and router, loaded up the equipment and moved it to the new building. We had a bit of a scare during the move. Friday will tell us if everything still works the way it should.
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