Had the area tech meeting today. I will post notes later.
I just worked on a Samsung ML-331x Series printer. The printer would print a single page document but not multiple page documents. I looked through the settings and made the following changes: Sleep Mode changed to 120 minutes. Wake-on changed from Button to Printer.
I have no idea why this change fixed it, but it did. During the process, however, I added a new ML-331x attached to the IP of the printer. I write this because I want to be sure I remember should this come up again.
Showing posts with label printers and printing. Show all posts
Showing posts with label printers and printing. Show all posts
Thursday, May 17, 2012
Thursday, January 20, 2011
Catching up...
Other than daily routine, here are some of the things I have been doing lately:
On january 6, 2011, the state techs met at The Ranch in Little Rock.
On the 10-11, our offices were closed to due the massive snow storm that hit our area. On the 12th, I took a personal day off because the offices were opened but I could not get my car out of the yard in order to get to work - still was snowed in!
On the 18th, I installed a new computer for the Prescott Early Childhood program. While there, I set up a local printer to print to a student computer they have. After that, I went to the office, set up the Bradley Early Childhood computer and then delivered that computer to Bradley. While at Bradley, I helped the teacher install various software programs on the student computers. I also had to fix the resolution of one of the monitors. The monitor and the video card were out of refresh-rate sync, so I eventually got them to talk to each other by using the advanced settings for the graphics adapter.
On the 19th, I worked with Blevins schools: We installed shared printers to various laptops (using the path-name method - \\computername\printer\ ) When installing a shared printer onto another computer, you'll know if something isn't working correctly because as soon as you type "\\computername\" the name of the shared printer should automagically fill in. If it doesn't, the most likely reason is that the computername has been mistyped. Double-check spelling to be sure. The other reason is the name of the workgroup or domain being used. be sure they match on both computers.
Blevins also had a SmartBoard with the "psychadelic" color wheel problem. After a bit, we figured out how to access the bulb (on the 455, er I think that is the model number), the access panel is on the bottom (that is, facing the floor) and you simply pull it off. Once that's done, use a small screwdrive to loosen the two BLACK screws. Lift the U-clamp and drop the lamp out of the socket (not onto the floor! Just slowly pull the lamp out). Use canned air to blow out the bulb and the entire cavity, making sure to blow off the fan at the back and the color wheel up inside. Put everything back together and fire it up!
We also talked about installing some video cameras for a basketball tournament they have coming up. Ultimately, we decided on two cameras to be routed outside to another building for viewing. I will get pricing for a couple different setups and let them pick the one they want based on features and pricing.
On the 20th, I went to Genoa to help them set up a VPN on one of their switches. As it turns out, we were talking about two different kinds of VPN. I was thinking segregated netowrks; she was thinking remote access. haha.. Well, once that was out of the way, we explored different ideas and ultimately decided to try one of the 'free for non-commerical use' programs to see how they like it.
On january 6, 2011, the state techs met at The Ranch in Little Rock.
On the 10-11, our offices were closed to due the massive snow storm that hit our area. On the 12th, I took a personal day off because the offices were opened but I could not get my car out of the yard in order to get to work - still was snowed in!
On the 18th, I installed a new computer for the Prescott Early Childhood program. While there, I set up a local printer to print to a student computer they have. After that, I went to the office, set up the Bradley Early Childhood computer and then delivered that computer to Bradley. While at Bradley, I helped the teacher install various software programs on the student computers. I also had to fix the resolution of one of the monitors. The monitor and the video card were out of refresh-rate sync, so I eventually got them to talk to each other by using the advanced settings for the graphics adapter.
On the 19th, I worked with Blevins schools: We installed shared printers to various laptops (using the path-name method - \\computername\printer\ ) When installing a shared printer onto another computer, you'll know if something isn't working correctly because as soon as you type "\\computername\" the name of the shared printer should automagically fill in. If it doesn't, the most likely reason is that the computername has been mistyped. Double-check spelling to be sure. The other reason is the name of the workgroup or domain being used. be sure they match on both computers.
Blevins also had a SmartBoard with the "psychadelic" color wheel problem. After a bit, we figured out how to access the bulb (on the 455, er I think that is the model number), the access panel is on the bottom (that is, facing the floor) and you simply pull it off. Once that's done, use a small screwdrive to loosen the two BLACK screws. Lift the U-clamp and drop the lamp out of the socket (not onto the floor! Just slowly pull the lamp out). Use canned air to blow out the bulb and the entire cavity, making sure to blow off the fan at the back and the color wheel up inside. Put everything back together and fire it up!
We also talked about installing some video cameras for a basketball tournament they have coming up. Ultimately, we decided on two cameras to be routed outside to another building for viewing. I will get pricing for a couple different setups and let them pick the one they want based on features and pricing.
On the 20th, I went to Genoa to help them set up a VPN on one of their switches. As it turns out, we were talking about two different kinds of VPN. I was thinking segregated netowrks; she was thinking remote access. haha.. Well, once that was out of the way, we explored different ideas and ultimately decided to try one of the 'free for non-commerical use' programs to see how they like it.
Monday, January 3, 2011
Back to work!
It's back to work after a two-week break!
I got to the office, grabbed the Math Resources hard drive and headed to Fouke. There, I trained about 15-20 users on how to access the information (over 4GBs!) and then I let them explore the drive on their own.
After I got back to the office, I worked with Trish Brown (DL Coordinator) to get a CIV scheduled for Tuesday.
I also installed a new MFP for my boss, among other general duties.
I got to the office, grabbed the Math Resources hard drive and headed to Fouke. There, I trained about 15-20 users on how to access the information (over 4GBs!) and then I let them explore the drive on their own.
After I got back to the office, I worked with Trish Brown (DL Coordinator) to get a CIV scheduled for Tuesday.
I also installed a new MFP for my boss, among other general duties.
Wednesday, December 15, 2010
Week of December 13-17, 2010
Over the weekend, I worked with a district to help them pull video from one of their security cameras. The original plan was for me to head to their district on Monday. I called them ahead of time, and they had recovered all the video they needed. I spent the day cleaning the tech office closet - a feat of great undertaking, considering it was a mess from the move back in August!
I also worked on (and submitted) my grant evaluation for my program. We are required to submit a grant evaluation of how we (the state techs) are doing. there are a series of questions we have to answer, then upload the finished form to the wiki developed specifically for this purpose. Hopefully, everything is in place and I will continue to be employed following the legislative budget meetings in the Spring.
Tuesday - met with my area techs. Discussed IDEAS, tech integration, budgeting, e-rate
Wednesday - Worked on several issues, most of which were located on one machine:
I took several phone calls for tech support (Blevins, Harry Dickens)
I performed other regular duties throughout the day.
Looking ahead for the week: Thursday will be more office cleaning and general tech duties as usual. Friday is the company's Christmas party, then we are off for two weeks during the holiday break.
I also worked on (and submitted) my grant evaluation for my program. We are required to submit a grant evaluation of how we (the state techs) are doing. there are a series of questions we have to answer, then upload the finished form to the wiki developed specifically for this purpose. Hopefully, everything is in place and I will continue to be employed following the legislative budget meetings in the Spring.
Tuesday - met with my area techs. Discussed IDEAS, tech integration, budgeting, e-rate
Wednesday - Worked on several issues, most of which were located on one machine:
- Anti-virus would not update. Turns out the public SOPHOS server is offline or had a url change or something. It is a known issue experienced by users all over the US, evidently.
- Livescribe pen would not sync with desktop. This is also a known issue. I solved it by moving the existing data and running the program as if it had never had a pen. The new data transferred and I removed it from the pen after the transfer. Since there is not an easy way (or any way that I have found) to bring the old data back into the program, I found an application that allows the user to switch data locations. Now, when the user needs the information, they switch data locations. Not pretty but it worked.
- Printer was acting up. After swapping printers, i determined the printer was the culprit and ordered the user a new printer.
I took several phone calls for tech support (Blevins, Harry Dickens)
I performed other regular duties throughout the day.
Looking ahead for the week: Thursday will be more office cleaning and general tech duties as usual. Friday is the company's Christmas party, then we are off for two weeks during the holiday break.
Tuesday, December 7, 2010
Monday and Tuesday
Monday, I spent the morning working on several projects at once. We had a demo of a very cool Okidata LED printer that prints banners, thermal transfers, etc. To top it off, the demo model was being offered up for a quite attractive price, and we snagged it up! I think this will create a wonderful opportunity to add services in the Teacher Center!
While the demo was going on, I spent time running back and forth to meet with the heat/air guy. Evidently, a heating strip (whatever that is) came loose, was knocked loose, something - and it was shorting out the heating unit in one of our offices. The heat/air guy was able to fix the problem and now the heat and air work perfectly!
Tuesday, Wednesday, and Thursday, I am taking a training for Windows Server 2008 along with other state tech coordinators. We are learning a lot and having a good time in the process. I love trainings that allow for free conversation and examination of our various situations. We can then bounce ideas off each other and the instructor can help try to solve the problems or offer suggestions!
While the demo was going on, I spent time running back and forth to meet with the heat/air guy. Evidently, a heating strip (whatever that is) came loose, was knocked loose, something - and it was shorting out the heating unit in one of our offices. The heat/air guy was able to fix the problem and now the heat and air work perfectly!
Tuesday, Wednesday, and Thursday, I am taking a training for Windows Server 2008 along with other state tech coordinators. We are learning a lot and having a good time in the process. I love trainings that allow for free conversation and examination of our various situations. We can then bounce ideas off each other and the instructor can help try to solve the problems or offer suggestions!
Thursday, October 28, 2010
Thursday
Cleaned out the SPAM quarantine.
Cleaned up some of the former users from the Active Directory.
Created new users as we have new hires.
Installed computer for new hires and set up accounts, email, etc.
Answered phone calls and emails throughout the day.
Configured the "Music on Hold" feature for the office phone system.
Had a user with a printer problem. The printer in a LaserJet 4050 with duplexing and 3 paper trays. Well, Paper try 2 was acting up and eating paper like a shredder. I went into the menus and since the user only uses plain paper, I set all the trays to PLAIN then removed the paper from Tray 2. The printer began pulling paper from the other trays. Excellent! The user also had a problem where landscape pages would cut off about 2 inches of the right side. Upond closer examination, howver, I realized it was actually MOVING the print two inches to the left. Solution? Change the margin settings in her browser (they had been changed such that the "bottom" was set to 2.5 inches instead of 0.25). Everything was fine after that!
Cleaned up some of the former users from the Active Directory.
Created new users as we have new hires.
Installed computer for new hires and set up accounts, email, etc.
Answered phone calls and emails throughout the day.
Configured the "Music on Hold" feature for the office phone system.
Had a user with a printer problem. The printer in a LaserJet 4050 with duplexing and 3 paper trays. Well, Paper try 2 was acting up and eating paper like a shredder. I went into the menus and since the user only uses plain paper, I set all the trays to PLAIN then removed the paper from Tray 2. The printer began pulling paper from the other trays. Excellent! The user also had a problem where landscape pages would cut off about 2 inches of the right side. Upond closer examination, howver, I realized it was actually MOVING the print two inches to the left. Solution? Change the margin settings in her browser (they had been changed such that the "bottom" was set to 2.5 inches instead of 0.25). Everything was fine after that!
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