Monday - Office
Tuesday - Office
Wednesday - Bradley
Thursday - Genoa (possibly)
Friday - Office
Monday, spent the morning in the office then headed to Fouke to look at a DL problem. Turns out, they do not have a mic mixer for their ceiling mic. Talked to the tech support folks, they will be in touch. From there, headed to Prescott to look at their DL issue (remote control). I thought the problem was related to the plate in the top of the C20, but instead, the issue was much simpler. Inside Tandberg remote battery compartments is a switch. The switch regulates how much power is being used for the IR output. By default, it is set on low. That works well for close-up remote needs and/or incandescent lighting. For fluorescent, though, you need to flip the switch to HIGH power. So, I flipped the switch and it works great. I had forgotten that was even in the battery compartment until yesterday.
Tuesday, heading out to Hope ECH to troubleshoot connectivity and SmartBoards. We'll see what the rest of the day holds...
Problem at Hope ECH is directlt related to a coupler being used between two pieces of network wire. I will most likely run a new line so that we do not have this problem in the future.
The smartBoard problem was a result of screen resolution to the projector. I adjusted the resolution so that the display would show the entire desktop area, filling the projection screen (it had been "squished" due to a much higher resolution). This fixed the SmartBoard problem.
Installed Apple TV on the TV in the Asst Director's office. AppleTV, at the time of this writing, does not have alive weather program. Seriously!? Lame. So, I contact Weather.com to encourage them to work with Apple on getting a channel on the system. No, I am not going to jailbreak the AppleTV. I shouldn't have to, and besides, this is a company installation.
Worked with Prescott via phone regarding their technology survey results.
Worked with UACCH regarding an RUS grant for which we are a partner. They needed a specific invoice and copy of payment for the grant. I ran that over as soon as I had a copy.
Working on other daily tasks as well - email, phone calls, etc.
Showing posts with label early childhood. Show all posts
Showing posts with label early childhood. Show all posts
Tuesday, January 24, 2012
Monday, November 28, 2011
Week of 11-28-2011
Monday - In the office. I answered voice mail and email from the previous week. I ran out to the Hope early childhood program to troubleshoot a computer problem. Turned out the maintenance folks had cleaned over the holiday break and knocked the power cord loose on a video distribution box. I employed the help of the DL Coordinator and we updated printer drivers in the APSCN mini lab. I worked with our bookkeeper to locate various items requested on the auditor inventory pull (three servers, an Opscan scanner, a projector, and a partridge in a pear tree.... Sorry, couldn't resist the holiday spirit there! I have talked with no fewer than three vendors and I shared the USAC E-Rate Window announcement via Twitter and FaceBook. I helped a staff member point her home page to the company's new website address. As this post was created at 10:30am on Monday, there is still a full day of tech ahead. This post may or may not be updated to reflect everything done today (hopefully, I will!!).
A few of our DTU-16D's have been acting a bit weird - namely, when an internal extension pages directly to certain phones, a loud buzzing sound could be heard in the background. After swapping units, I narrowed the issue down to the base/handset itself. Luckily, I have a couple left from the old building and took care of the main users with the issue. I have a repair/exchange in place for the two phones, so that should be fixed when I get back into the office next week.
Tuesday - OUT
Wednesday-Friday - I will be at the AESA National Conference in Colorado. I will be co-presenting with Harry Dickens in one session and helping to man the technology for Phoebe in another session. I will also be attending various breakout sessions, including the 2011 Digital Jam hosted by Kevin Honeycutt. I will be posting updates to twitter (@davidinark), FaceBook, and at least one of my personal blogs (http://www.poppedinmyhead.com).
A few of our DTU-16D's have been acting a bit weird - namely, when an internal extension pages directly to certain phones, a loud buzzing sound could be heard in the background. After swapping units, I narrowed the issue down to the base/handset itself. Luckily, I have a couple left from the old building and took care of the main users with the issue. I have a repair/exchange in place for the two phones, so that should be fixed when I get back into the office next week.
Tuesday - OUT
Wednesday-Friday - I will be at the AESA National Conference in Colorado. I will be co-presenting with Harry Dickens in one session and helping to man the technology for Phoebe in another session. I will also be attending various breakout sessions, including the 2011 Digital Jam hosted by Kevin Honeycutt. I will be posting updates to twitter (@davidinark), FaceBook, and at least one of my personal blogs (http://www.poppedinmyhead.com).
Thursday, October 27, 2011
10/27/2011
I will catch up with missed days in another post.
Today, I took a laptop and wireless printer to one of our early childhood programs, installed them. I also created a user account on one of the ech computers in that same facility.
After that, I went to Fouke Schools. We worked on users, groups, shared folders, permissions, a little bit of group policy. I also helped them with questions regarding subnets and expansion of their commodity internet.
Following that, we worked on permissions issues on the mac server. Turned out to be a problem between the user and their home folder. When deleting a user on a mac server, be sure to also delete/rename that user's home folder before attempting to create another user account with the same name.
Talked on phone with Bradley regarding ERate.
Once back at the office, I worked on E-Rate (BEAR forms etc) until end of day.
Today, I took a laptop and wireless printer to one of our early childhood programs, installed them. I also created a user account on one of the ech computers in that same facility.
After that, I went to Fouke Schools. We worked on users, groups, shared folders, permissions, a little bit of group policy. I also helped them with questions regarding subnets and expansion of their commodity internet.
Following that, we worked on permissions issues on the mac server. Turned out to be a problem between the user and their home folder. When deleting a user on a mac server, be sure to also delete/rename that user's home folder before attempting to create another user account with the same name.
Talked on phone with Bradley regarding ERate.
Once back at the office, I worked on E-Rate (BEAR forms etc) until end of day.
Tuesday, October 18, 2011
10/07/11 - 10/18/11
10/7 - Had an aerohive demo for possible wireless solution at the co-op main building. Took care of general troubleshooting and other daily tasks.
10/10/11 - Installed new CIV systems at Blevins as part of RUS Grant.
10/11/11 - Installed new CIV systems at Prescott as part of RUS Grant. Also worked with Doug on a couple Sharepoint issues that seem to center on a webpart for slideshows. The java script used evidently clashes in some systems with the code for rich-text editing. Working to find another slideshow solution.
10/12/11 - Met with the Business, Technology, and Education Advisory Council for UACCH. Had a very open, frank conversation regarding skills needed, classes and topics to be taught. Met with Curtis Stout Company to evaluate a possible Crestron solution for the co-ops main conference center.
10/13/11 - Met with various staff and performed daily tech activities, troubleshooting etc.
10/14/11 - Went to Bradley to help with various issues: SmartBoard, graphics issues, wireless, and other areas of needed assistance.
10/17/11 - Performed daily tech activites, upgraded iPad to iOS5, worked on two laptops and replaced a desktop. Checked one of the smartphones for problems. Temporary solution was to disable shortcut keys. Phone is eligible for upgrade/replacement.
10/18/11 - Replaced a bulb in Hope ECH classroom, present to the board the "App of the Month" - AudioNote, examined an older laptop for possible replacement.
10/10/11 - Installed new CIV systems at Blevins as part of RUS Grant.
10/11/11 - Installed new CIV systems at Prescott as part of RUS Grant. Also worked with Doug on a couple Sharepoint issues that seem to center on a webpart for slideshows. The java script used evidently clashes in some systems with the code for rich-text editing. Working to find another slideshow solution.
10/12/11 - Met with the Business, Technology, and Education Advisory Council for UACCH. Had a very open, frank conversation regarding skills needed, classes and topics to be taught. Met with Curtis Stout Company to evaluate a possible Crestron solution for the co-ops main conference center.
10/13/11 - Met with various staff and performed daily tech activities, troubleshooting etc.
10/14/11 - Went to Bradley to help with various issues: SmartBoard, graphics issues, wireless, and other areas of needed assistance.
10/17/11 - Performed daily tech activites, upgraded iPad to iOS5, worked on two laptops and replaced a desktop. Checked one of the smartphones for problems. Temporary solution was to disable shortcut keys. Phone is eligible for upgrade/replacement.
10/18/11 - Replaced a bulb in Hope ECH classroom, present to the board the "App of the Month" - AudioNote, examined an older laptop for possible replacement.
Thursday, August 25, 2011
08/25/2011
Went to the office first. Helped set up a CIV with DVD recording. Headed to Bradley.
Dropped off math manipulatives for the high school and a bag of snacks for the ECH program. I am a man of many hats and talents!
In Bradley, talked with various DL personnel regarding connection issues, quality issues, etc. All the issues seem to be outbound-related. That is, the quality and connections are perfectly fine coming INTO the campus, but the other end(s) of the CIV are getting pixellation, stuttering, etc.
The tech and I ran a few local tests - internal network calls only, and everything ran smoothly, looked good, sounded good. The issue appears to be external, but we will see what DIS says after their testing and analysis.
The tech and I worked on several other issues: server backups, network wiring traces, hardware/software troubleshooting, etc.
I left Bradley and headed to the Lewisville ECH. They are having connectivity issues, but the bigger items are related to the computer being put on the school's local domain. That seems to have messed with some of the permissions and settings for the local user (even when not logged into the domain). I am working on those and think i have most of them pinned down and fixed.
After Lewisville, I went back to the office to drop off equipment I picked up and to pick up equipment to take with me to the Prescott schools, which i will be visiting in the morning.
Dropped off math manipulatives for the high school and a bag of snacks for the ECH program. I am a man of many hats and talents!
In Bradley, talked with various DL personnel regarding connection issues, quality issues, etc. All the issues seem to be outbound-related. That is, the quality and connections are perfectly fine coming INTO the campus, but the other end(s) of the CIV are getting pixellation, stuttering, etc.
The tech and I ran a few local tests - internal network calls only, and everything ran smoothly, looked good, sounded good. The issue appears to be external, but we will see what DIS says after their testing and analysis.
The tech and I worked on several other issues: server backups, network wiring traces, hardware/software troubleshooting, etc.
I left Bradley and headed to the Lewisville ECH. They are having connectivity issues, but the bigger items are related to the computer being put on the school's local domain. That seems to have messed with some of the permissions and settings for the local user (even when not logged into the domain). I am working on those and think i have most of them pinned down and fixed.
After Lewisville, I went back to the office to drop off equipment I picked up and to pick up equipment to take with me to the Prescott schools, which i will be visiting in the morning.
Wednesday, August 11, 2010
08/11/2010
8a-915a - Went to one of our early childhood sites to set up the computer, smartboard, sound etc.
915a-930a - Met with Health Liaison regarding a workshop. Presenter needed a speaker system. Met with presenter (tech from one of our area schools) about their upcoming switch to Exchange Server. I am hoping to be able to get down there for "hand-holding" if possible.
While I was at the early childhood site, there was a staff meeting at the main office. We begin moving this weekend.
950a - Helped get the presenters hooked up with their presentation and on the wireless mic system.
10:00a-1030a - Email & co-worker discussions
1030a - Met with Director and Assistant Director then went to new building to check status of T1 Demarc placement. At some point yesterday, I talked with our phone installer and let them know that they should be able to come out on Friday to install our upgraded phone system. I forgot to document that yesterday.
Network Demarc looks good, though I now have a concern that we will not have enough facilities for our phone services. This should be interesting come Friday. Have I said that already?
11:30-Noon - Continued cleaning/packing the office for the big move.
1:00p-2:00p - Continued to pack and clean office.
2p-330p - Email, phone support, spam filter configuration/quarantined message cleanup
3:30-4:45p - Met with Director, Assistant Director and other personnel regarding packing and prepping for the move! Wahoo!!
915a-930a - Met with Health Liaison regarding a workshop. Presenter needed a speaker system. Met with presenter (tech from one of our area schools) about their upcoming switch to Exchange Server. I am hoping to be able to get down there for "hand-holding" if possible.
While I was at the early childhood site, there was a staff meeting at the main office. We begin moving this weekend.
950a - Helped get the presenters hooked up with their presentation and on the wireless mic system.
10:00a-1030a - Email & co-worker discussions
1030a - Met with Director and Assistant Director then went to new building to check status of T1 Demarc placement. At some point yesterday, I talked with our phone installer and let them know that they should be able to come out on Friday to install our upgraded phone system. I forgot to document that yesterday.
Network Demarc looks good, though I now have a concern that we will not have enough facilities for our phone services. This should be interesting come Friday. Have I said that already?
11:30-Noon - Continued cleaning/packing the office for the big move.
1:00p-2:00p - Continued to pack and clean office.
2p-330p - Email, phone support, spam filter configuration/quarantined message cleanup
3:30-4:45p - Met with Director, Assistant Director and other personnel regarding packing and prepping for the move! Wahoo!!
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