Showing posts with label hope ech. Show all posts
Showing posts with label hope ech. Show all posts

Tuesday, February 21, 2012

Tuesday, Feb 21, 2012

Restarted the Firewall. Having issues with ISA Server 2006.  Put in a HEAT ticket with DIS.  They called and said problem looked to be local.

Went to Hope ECH and ran new network wire. Will install wireless later this week.

Answered phone calls and emails.  More troubleshooting on ISA Server.  Restart Firewall service.

Spent 20 minutes on phone with woman from Connecticut regarding technology department restructuring. She got my name from AESA contacts during the Colo Springs conference.  VERY cool conversation!  I hope my thoughts were helpful. 

More troubleshooting ISA.

After poking around, I managed to come across a weird situation another admin had whereby the UPS into which the core switch was plugged had errant power flow problems.  We have been having a battery issue with one of our UPS units, so I moved the plug from that UPS to another. So far, so good. I'm not holding my breath, though. We'll just have to see.  In the meantime, I had already ordered a replacement battery, so that's now on my priority list for Wednesday!

I just hope that was the fix.  If not, it looks like the NIC in that server may be going out. That won't be fun.

I swapped a telephone set in early childhood - theirs was showing the worng button programming. usually that is a software issue. In this case, though, the phone itself is.. wonky.

This afternoon, I am heading to Prescott to help with IDEAS logins, etc.  Then tonight, I am talking to the Prescott school board about e-rate.

Tuesday, January 24, 2012

January 23-27, 2012

Monday - Office
Tuesday - Office
Wednesday - Bradley
Thursday - Genoa (possibly)
Friday - Office

Monday, spent the morning in the office then headed to Fouke to look at a DL problem. Turns out, they do not have a mic mixer for their ceiling mic.  Talked to the tech support folks, they will be in touch.  From there, headed to Prescott to look at their DL issue (remote control).  I thought the problem was related to the plate in the top of the C20, but instead, the issue was much simpler.  Inside Tandberg remote battery compartments is a switch.  The switch regulates how much power is being used for the IR output.  By default, it is set on low.  That works well for close-up remote needs and/or incandescent lighting.  For fluorescent, though, you need to flip the switch to HIGH power.  So, I flipped the switch and it works great.  I had forgotten that was even in the battery compartment until yesterday.

Tuesday, heading out to Hope ECH to troubleshoot connectivity and SmartBoards.  We'll see what the rest of the day holds...

Problem at Hope ECH is directlt related to a coupler being used between two pieces of network wire.  I will most likely run a new line so that we do not have this problem in the future.

The smartBoard problem was a result of screen resolution to the projector.  I adjusted the resolution so that the display would show the entire desktop area, filling the projection screen (it had been "squished" due to a much higher resolution).  This fixed the SmartBoard problem.

Installed Apple TV on the TV in the Asst Director's office.  AppleTV, at the time of this writing, does not have alive weather program. Seriously!?  Lame.  So, I contact Weather.com to encourage them to work with Apple on getting a channel on the system.  No, I am not going to jailbreak the AppleTV. I shouldn't have to, and besides, this is a company installation. 

Worked with Prescott via phone regarding their technology survey results.

Worked with UACCH regarding an RUS grant for which we are a partner. They needed a specific invoice and copy of payment for the grant.  I ran that over as soon as I had a copy.

Working on other daily tasks as well - email, phone calls, etc.