Monday - In the office. I answered voice mail and email from the previous week. I ran out to the Hope early childhood program to troubleshoot a computer problem. Turned out the maintenance folks had cleaned over the holiday break and knocked the power cord loose on a video distribution box. I employed the help of the DL Coordinator and we updated printer drivers in the APSCN mini lab. I worked with our bookkeeper to locate various items requested on the auditor inventory pull (three servers, an Opscan scanner, a projector, and a partridge in a pear tree.... Sorry, couldn't resist the holiday spirit there! I have talked with no fewer than three vendors and I shared the USAC E-Rate Window announcement via Twitter and FaceBook. I helped a staff member point her home page to the company's new website address. As this post was created at 10:30am on Monday, there is still a full day of tech ahead. This post may or may not be updated to reflect everything done today (hopefully, I will!!).
A few of our DTU-16D's have been acting a bit weird - namely, when an internal extension pages directly to certain phones, a loud buzzing sound could be heard in the background. After swapping units, I narrowed the issue down to the base/handset itself. Luckily, I have a couple left from the old building and took care of the main users with the issue. I have a repair/exchange in place for the two phones, so that should be fixed when I get back into the office next week.
Tuesday - OUT
Wednesday-Friday - I will be at the AESA National Conference in Colorado. I will be co-presenting with Harry Dickens in one session and helping to man the technology for Phoebe in another session. I will also be attending various breakout sessions, including the 2011 Digital Jam hosted by Kevin Honeycutt. I will be posting updates to twitter (@davidinark), FaceBook, and at least one of my personal blogs (http://www.poppedinmyhead.com).
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